Privacy Policy

At TNB, we prioritize our customers’ privacy and ensure that we only collect information necessary for booking purposes. We are committed to safeguarding your privacy rights during your interactions with our website. Here’s how we handle your information:

1. 📝 Personal Information Collection:
We collect your information when you contact us to inquire about our products and services or make a booking. This typically includes your name, contact details, email, address, payment details, travel requirements, and referral source. By providing this information, you consent to TNB using it to process your orders promptly and accurately.

2. 🛠️ Information Usage:
Any personal information collected through our website is used to process your bookings, verify payment details, and provide relevant travel information or subsidiary services. Additionally, we use this information for auditing, research, and website performance improvement activities.

3. 🔒 Privacy of Your Information:
All information provided by our customers during online booking, such as their name, address, email, and credit card details, is considered private. It will not be disclosed or sold to anyone except for certain suppliers or third parties whose involvement in the process is fundamental for order processing. Before disclosing your information, we ensure that these third parties abide by our privacy policy and adhere to strict safety measures.

4. ⚖️ Legal Disclosure of Information:
We may disclose your information if necessary to protect our company’s rights or comply with a court order or legal proceeding.

5. 📊 Non-Personal Information:
TNB consistently collects data from the website, mainly via web logs and third-party service providers, to evaluate the efficiency of our website’s content and features.

6. 🚫 Opt-Out:
We provide options for visitors to our website to ‘opt-out’ of having their personal information used for certain purposes, such as receiving marketing material via newsletters or promotional emails.

7. 🏆 Contests and Surveys:
TNB conducts contests, drawings, and surveys, and visitors will be informed about the involvement of third-party sponsors. Participation in these contests is voluntary, and visitors can choose whether or not to reveal their personal information.

8. 🔐 Secured Transaction:
To maintain data accuracy and prevent unauthorized access to our clients’ personal information, we ensure that all transactions are conducted through our secure server. Additionally, we utilize technical safeguard systems such as encryption, socket layers, and firewalls to secure sensitive information like credit card details.